Kixie vs PhoneBurner: price, lines and which one to buy
PhoneBurner prints its price and dials one line at a time. Kixie hides its price behind a sales call and dials up to 4 lines at once. I read both pricing pages and G2’s compare page today, priced the month for one rep and for five, and put a third column beside them because both of these seats charge for minutes a light dialer never uses.
Kixie vs PhoneBurner: the short version
| PhoneBurner | Kixie | DialSheet | |
|---|---|---|---|
| Price published? | Yes, on the pricing page | No; quote after a sales call | Yes |
| Cheapest seat that power-dials | $140/mo annual ($165 monthly) | ~$145/mo, annual under 10 users | $0 free, then $29/seat |
| Lines at once | One, by design | Up to 4 on Multi-Line (~$185) | One, or two to 5 in Pro |
| Minutes | Unlimited, in the seat | Unlimited US/Canada, in the seat | Metered at ~$0.014/min |
| How you talk | Dial in by phone; browser softphone from Professional | Browser, desktop and mobile apps | Browser, on your own Twilio numbers |
| Inbound phone system | Callbacks; routing on Premium ($183) | Yes: IVR, queues, call routing | No |
| Spam-flag help | ARMOR monitoring and remediation (add-on) | ConnectionBoost, an answer-rate add-on (~$50) | You own the numbers; no remediation service |
| Free trial | Yes, no card | 7 days, no card | Free plan, no time limit |
| G2 rating | 4.7/5 from 292 reviews | 4.8/5 from 866 reviews | Not listed |
phoneburner.com/pricing and kixie.com/pricing read October 6, 2026; Kixie's prices are the July 2026 sales quote reported by aloware.com, since Kixie publishes none. G2 compare page read the same day. DialSheet from our published pricing.
Kixie vs PhoneBurner pricing: one rep, all-in
Both vendors put the minutes in the seat, so their bill does not move with how much you dial. Ours does, because the minutes are Twilio’s and you pay them at cost. Here is one dialing user each way.
| One dialing user | Per month | Per year | What you get |
|---|---|---|---|
| DialSheet Pro + own Twilio, 150/day | ~$70 | ~$840 | Power dialing, CRM, recordings; Twilio about $41 |
| DialSheet Pro, parallel, 300/day | ~$156 | ~$1,872 | Up to 5 lines; Twilio $80 + $47 voicemail detection |
| PhoneBurner Standard | $140 | $1,680 | Unlimited calling; you dial in from your own phone |
| PhoneBurner Professional | $165 | $1,980 | Adds the browser softphone, live monitoring, open API |
| PhoneBurner Premium | $183 | $2,196 | Adds a PhoneBurner number, inbound routing, transcription, 1,000 SMS |
| Kixie Professional (quoted) | ~$95 | ~$1,140 | Phone system and click-to-call; no power dialer |
| Kixie Single-Line PowerDialer (quoted) | ~$145 | ~$1,740 | Power dialing on one line, unlimited US/Canada |
| Kixie Multi-Line PowerDialer (quoted) | ~$185 | ~$2,220 | Up to 4 lines; AI human detection extra |
| Kixie Multi-Line, loaded (quoted) | ~$285 | ~$3,420 | With AI detection, ConnectionBoost and DNC |
Vendor prices read October 6, 2026, PhoneBurner on annual billing; Kixie from its July 2026 sales quote, annual terms under 10 users with a $50 prepaid reserve. DialSheet: Pro ($29) plus that rep's own Twilio from perRepTelephony(): 21 working days, 25% voicemail, 10% connects at three minutes, both call legs, one number; the parallel row adds answering machine detection on every dial.
JustCall’s compare page, the first result for this query, says Kixie starts at $30 a user; Kixie’s own post says PhoneBurner Pro comes with 200 free minutes. Neither is true today. What is true: a minute of US calling costs ~$0.014/min at Twilio, so 1,743 billed minutes a month is about $41 with the browser leg and a number, and the rest of a $140 seat is software.
One line or four: the real difference between Kixie and PhoneBurner
PhoneBurner’s whole pitch is that it never dials more than one number per rep. When the prospect says hello, the rep is already there; there is no abandoned call and no half-second of silence that tells the prospect a machine dialed them. Its comparison page against Kixie leads with exactly that.
Kixie’s Multi-Line PowerDialer rings up to 4 numbers at once and connects the first human. On a 10% connect rate that is the difference between ten conversations a day and thirty, and the cost is that the second person to answer hears nothing. AI human detection, which separates people from voicemail greetings, is a further add-on on that plan. Which one you want depends on your list: a warm or expensive lead deserves one line; a cold list of thousands deserves several.
DialSheet does both from one seat. Power Dial calls one number at a time; the parallel dialer rings two to 5 with voicemail screening, and you switch per session. The trade-offs of each mode are in parallel dialer vs power dialer.
Kixie vs PhoneBurner features, and what people complain about
What PhoneBurner does well
One line, no connect delay, so nothing is abandoned. One click drops a recorded voicemail; one click sends a follow-up email chosen by the outcome. A built-in CRM, LeadStream lead routing, over 100 integrations, and the ARMOR add-on to monitor and remediate spam flags. The price is on the page.
What Kixie does well
A business phone system and a dialer in one: IVR, queues, call routing and two-way texting beside a power dialer that runs one line or up to 4. Deep HubSpot and Salesforce sync, desktop and mobile apps, unlimited US and Canada minutes in every plan, and a 7-day trial with no card.
What people complain about: PhoneBurner
G2’s compare page tags 5 reviews “Expensive” and 5 with call issues. The single line caps volume for anyone on a low connect rate, there is no mobile app, and the softphone starts on Professional at $165. ARMOR and Connect Scores carry no published price.
What people complain about: Kixie
G2 tags 21 reviews with call issues and 11 with number issues, and reviewers there report a longer time to implement (one month against PhoneBurner’s under one). No published price, annual terms under 10 users, and PhoneBurner’s page argues Kixie’s shared number pools raise spam risk.
DialSheet covers the outbound part of both: power dialing with auto-advance and one-click outcomes, parallel dialing on two to 5 lines in Pro, a recorded voicemail drop, recordings, transcripts and AI call summaries, a CRM and a Do Not Call list. In Power Dial the rep hears the greeting and presses V at the beep to drop the message.
Where DialSheet is not the right buy
- No inbound phone system. No IVR, queues or desk phones. If the same tool has to answer the main line, Kixie does that and we do not.
- No spam remediation service. You own the numbers on your Twilio account and can register and rotate them, but nobody files the carrier disputes for you the way PhoneBurner’s ARMOR does.
- Narrower integrations. HubSpot is the one native CRM sync; others go through the API and call webhooks. PhoneBurner lists over 100 and Kixie over 120.
- No dial-in mode. Calls run in the browser, so a rep on a genuinely bad connection is better served by PhoneBurner’s dial-in.
- No predictive pacing. Parallel dialing stops at 5 lines. A floor that wants predictive should price BatchDialer (~$95–199/agent/mo (annual; $119–249 monthly)).
- A Twilio account first, about ten minutes, or the $49/month managed line with 1,500 minutes and Pro included.
For a rep or a team that already has its lists, calls from a computer and wants power and parallel dialing without paying for a phone system or bundled minutes it will not use, none of those apply, and DialSheet is a better buy than either.
If you are buying for a team
The team case is arithmetic before it is anything else: PhoneBurner charges the same rate for your tenth rep as your first, so 10 seats is $1,400 a month, while DialSheet is $29 for the first seat and $29 for each one after it, $290 in all, a difference of $1,110 a month that widens every time you hire. What that buys is a product built for teams: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.
- assign leads to reps, or let the team work a shared pool
- a caller ID per rep, pinned to that rep
- shared call scripts, so a new hire opens the same way as the floor
- a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range
- CSV export of the whole stats table
- invite by email with seats managed in one place
| Team, per month | One rep | Three reps | 5 reps |
|---|---|---|---|
| DialSheet, 150/day each | ~$70 | ~$210 | ~$350 |
| DialSheet parallel, 300/day each | ~$156 | ~$468 | ~$780 |
| PhoneBurner Standard | $140 | $420 | $700 |
| PhoneBurner Professional | $165 | $495 | $825 |
| Kixie Single-Line (quoted) | ~$145 | ~$435 | ~$725 |
| Kixie Multi-Line (quoted) | ~$185 | ~$555 | ~$925 |
Same method as the one-rep table. DialSheet software is $29 for the first seat and $29 for each one after, so $145 for 5.
Who runs on it
An insurance agency and a nine-rep accountancy floor in our published case studies, a customer's own story on its own site, and a third-party listing.
- dialsheet.ioindependent insurance agencyAn insurance agency runs 1,000 calls a month, retained month over month
- dialsheet.ioUK accountancy practiceA UK accountancy practice put a 9-rep outbound floor live in one day
- festivelights.caHow we handle the December rushA Calgary Christmas-light installer on a six-week season worked by phone. “Calling, quoting and scheduling run on DialSheet.”
- mrrnerds.comDialSheet on MRR NerdsMRR Nerds’ DialSheet review: 4.5 of 5, free-forever plan, no seat minimum, month to month, marked “not hands-on tested”.
Which power dialer should you actually buy?
DialSheet
One rep or a small team with its own lists. About $70 a month for one rep and $350 for 5, all-in, power and parallel dialing included, month to month.
DialSheet Pro, parallel
A team that wants several lines ringing per rep. About $156 a month at 300 dials a day on up to 5 lines, against about $215 for Kixie Multi-Line with AI detection.
Kixie
A team that needs a phone system, texting and a dialer from one vendor. IVR, queues and two-way SMS beside the dialer; DialSheet has no inbound phone system.
PhoneBurner
Consultative one-line callers who want spam remediation done for them. No connect delay, ARMOR, over 100 integrations and a published $140 seat.
Kixie vs PhoneBurner questions
Is Kixie or PhoneBurner cheaper?
PhoneBurner, on the plans that power-dial, and you can check it: Standard is $140 a user a month billed annually ($165 monthly), Professional $165, Premium $183, all with unlimited calling, read on phoneburner.com/pricing on October 6, 2026. Kixie publishes no price at all; the ladder its sales team quoted in July 2026 is about $95 for Professional, $145 for the Single-Line PowerDialer and $185 for Multi-Line, $215 with AI human detection, on annual terms under 10 users. Cheaper than either: DialSheet Pro at $29 a seat on your own Twilio, about $70 a month all-in for one rep at 150 dials a day.
Kixie vs PhoneBurner: which is better for cold calling?
For one-at-a-time calling where the prospect must hear a rep the instant they answer, PhoneBurner: it dials one line per rep with no connect delay, drops a voicemail and sends a follow-up email on one click, and sells ARMOR to monitor and remediate spam flags. For volume, Kixie: its Multi-Line PowerDialer rings up to 4 numbers at once, and it is also a phone system with IVR, queues and texting. On G2, read October 6, 2026, Kixie scores 4.8/5 from 866 reviews and PhoneBurner 4.7/5 from 292 reviews. For a rep who brings their own list and wants both modes, DialSheet does power and parallel dialing (two to 5 lines) for $29/month per seat plus Twilio, about $70 a month at 150 dials a day.
Does PhoneBurner have a multi-line or parallel dialer like Kixie?
No. PhoneBurner places one call per rep on every plan, by design: nothing is abandoned and nobody hears dead air. Kixie's Multi-Line PowerDialer dials up to 4 lines at once and, by the July 2026 quote, costs about $185 a user, or $215 with AI human detection. DialSheet Pro includes parallel dialing on two to 5 lines with voicemail screening at $29/month per seat on your own Twilio; one rep at 300 dials a day is about $156 a month all-in, answering machine detection included.
How much does Kixie cost compared to PhoneBurner?
Kixie's pricing page lists three plans and no prices, so the figure you get is a quote: about $145 a user for the Single-Line PowerDialer against PhoneBurner Standard's published $140, and about $185 for Kixie's multi-line plan, which PhoneBurner has no equivalent for. Kixie's add-ons (ConnectionBoost ~$50, Conversation Intelligence ~$50, DNC ~$20) are also quoted. A fully loaded Kixie multi-line seat with AI detection, ConnectionBoost and DNC is about $285. PhoneBurner's ARMOR and Connect Scores add-ons carry no published price either.
Which is better for insurance agents, Kixie or PhoneBurner?
PhoneBurner sells to the trade with its own insurance solutions page, and its one-line, no-delay dialing suits aged leads, where a second of silence loses the call. Kixie suits an agency that also wants an inbound phone system and two-way texting in one product. If the agency already buys its leads and wants the dialer only, DialSheet costs less than both: about $70 a month all-in for one agent at 150 dials a day, and a published case study shows an independent agency running about 1,000 calls a month on it. Scrub aged leads against the DNC registry and your own suppression list first.
Is there a cheaper alternative to Kixie and PhoneBurner?
Yes, if you will connect your own Twilio account and bring your own list. DialSheet is free for one person, with a list of up to 500 leads and 500 calls a month; Pro is $29/month per seat with power dialing, parallel dialing on up to 5 lines, recordings, transcripts and a CRM. Calls bill at Twilio's rates, ~$0.014/min a US minute and ~$1.15/month a number, so one rep at 150 dials a day is about $70 a month all-in and three reps about $210. It stays cheaper than PhoneBurner Standard up to about 421 dials a rep a day. What it does not include is an inbound phone system or done-for-you spam remediation.
PhoneBurner prices and plan contents are from phoneburner.com/pricing on October 6, 2026. Kixie publishes no price; its plan contents are from kixie.com/pricing on October 6, 2026 and its prices from the July 2026 sales quote reported on aloware.com. Ratings and review tags from G2’s compare page the same day. Confirm before you buy. Twilio figures are US list rates billed to you by Twilio. We build DialSheet, so weigh this as a disclosed first-party comparison.