CRM with a power dialer · September 2026

CRM with a built-in power dialer: which ones are free in 2026

By Abhi Chawla, founder · Last updated September 26, 2026

Two searches land here. One wants the dialer inside the CRM instead of bought separately; the other wants that for $0. We read eleven CRMs’ pricing pages and marked three things for each: whether there is a free plan, whether the power dialer is on it, and what the cheapest plan with a dialer costs.

Screenprint illustration of an open ledger seen from above, ruled columns filled with short grey marks, one entry marked with a flat green dot, a pencil lying across the page and one ruled line running off the book onto the empty desk
The Line on paper, no. 5 — the list

If the dialer matters more than the CRM, the best power dialer software in 2026 ranks the dialers themselves, and the most affordable power dialers prices them by real entry cost.

Which CRMs have a built-in power dialer, and which are free

CRMFree plan?Power dialer on free?Cheapest plan with a dialerThe catch
DialSheetFree forever, one personYes: the full power dialer$0 + ~$7 of Twilio at the cap500 leads and 500 calls a month; you connect your own Twilio; teams need Pro
HubSpotFree CRM toolsNo; 15 calling minutes a userNot on free; paid Sales Hub adds minutes50 calls per account a month on free; 500 minutes per account on Starter
Zoho CRMFree forever for 3 usersNoZoho Voice from US$34 + Power Dialer add-onThe dialer is a separate Zoho Voice subscription plus a per-user credit add-on
EngageBayFree, 250 contactsNo calling at all~$68/user (Pro, "Auto Dialer")Calling starts on Basic at ~$11.04; the auto dialer is three tiers up
ApolloFree planNo~$168 (Basic $49 + $119/team Advanced Dialer)Basic has a credit-metered US dialer; power dialing is the team add-on
Agile CRMFree up to 10 usersNo telephony~$29.99/user (Regular, telephony on your Twilio)Call recording on Enterprise only
CloseNo free plan; trialn/a~$99/user (Growth)The $9 Solo plan has no power dialer; calls are metered at cost on top
Salesmate15-day trialn/a~$63/user (Business)Calling and texting are a separate add-on
Freshsales21-day trialn/aNot named on the pricing pageBuilt-in phone from Growth at $9; no power dialer listed
Pipedrive14-day trialn/aNot sold; via a calling partnerThe pricing page lists no calling and offers a CloudTalk partner discount
Kixie7-day trialn/a~$95–185/user/mo (reported; Kixie publishes no price)A dialer that sits on your CRM rather than a CRM; no published price

Per user per month in USD unless marked. Read on each vendor's pricing page on September 26, 2026, except Apollo (September 23), Close (September 24) and Agile CRM (September 12). EngageBay prices are the page's default billing view; Zoho Voice is the annual price. "Power dialer" means the tool dials a saved list one number after another without a click per call. Zendesk Sell, Microsoft Dynamics 365 Sales and Ringover, which Ringover's own list also names, were not read today and are left out.

Two patterns come out of the table. The free CRMs are free because calling is the part they charge for: HubSpot rations minutes, Zoho sells the phone as a second product, EngageBay and Apollo move the dialer three tiers up or into an add-on. And the CRMs that do build a dialer in, Close and Salesmate, price the tier that has it at two to three times their entry plan. If you are already on Close and paying Growth mostly for the dialer, our Close alternatives page prices the replacements for a three-rep team.

DialSheet as the CRM: 500 leads, 500 calls a month and the power dialer, for $0. Watch the video or open it on YouTube.

What the free plan actually includes on DialSheet

  • The full power dialer in the browser: it dials the next lead when you log the last one.
  • Call notes and outcomes on every lead, and a pipeline you move leads through.
  • Up to 500 leads and 500 calls a month, about 24 dials a working day. The counter resets monthly.
  • Your own Twilio number and minutes; recordings stay in your Twilio console.

Pro, at $29/month per seat, adds recordings and transcripts in the app, AI call summaries and coaching, unlimited leads and calls, voicemail drop, the HubSpot sync and the API. Parallel dialing on two to 5 lines is included in Pro.

The free plan end to end: your own Twilio at a wholesale rate, and a leads page that says how many you have not called yet. Watch the video or open it on YouTube.

CRM dialer pricing: the whole bill at one and three reps

SetupSoftwareCallsMonthly total
DialSheet Free, 500 calls$0~$7$7
DialSheet Pro, 1 rep, 50 dials/day$29~$14$43
DialSheet Pro, 1 rep, 100 dials/day$29~$27$56
DialSheet Pro, 3 reps, 50 dials/day$87~$42$129
Close Growth, 1 rep~$99Metered at cost on top$99 + calls
Close Growth, 3 reps~$297Metered at cost on top$297 + calls
EngageBay Pro, 1 rep~$68Per EngageBay’s plan$68+
Apollo Basic + Advanced Dialer, 1 rep~$168Credits per plan$168+

DialSheet calls from perRepTelephony(): 25% of dials reach voicemail, 10% reach a person for three minutes, 21 working days, both Twilio call legs and one number. Rival software prices from the table above; their minutes are left as the vendor bills them rather than guessed.

Free plan, Twilio$7a month at 500 calls
One Pro rep$56all-in at 100 dials a day
Three Pro reps$129all-in at 50 dials a day

Keep HubSpot, Zoho or Pipedrive and add the dialer

If your team already runs its pipeline in another CRM, the cheaper move is usually to keep it and add a dialer rather than migrate. DialSheet has a native HubSpot integration on Pro: every finished call lands on the contact as an activity with its duration, outcome, notes and AI summary. For Salesforce, Zoho and Pipedrive it has no native package; lists come in by CSV or the API and calls go back through a signed webhook that Zapier or Make can write to the CRM. How that works for Salesforce, and what Salesforce’s own dialer costs, is in Salesforce dialer options.

On Pro, each DialSheet call logs to HubSpot with its outcome, notes and AI summary, so reps stop typing call notes. Watch the video or open it on YouTube.

What people complain about with free CRM calling

  • Minutes that run out on day two. HubSpot’s 15 free minutes a user cover a handful of calls; after the 50-call account limit the Call button stops working until the month resets.
  • The phone is a second product. Zoho sells Zoho Voice separately and its power dialer as a further add-on; Pipedrive points you to a calling partner (priced against Close, dialer included, on Close vs Pipedrive).
  • The dialer is three tiers up. EngageBay’s free and Basic plans have no auto dialer; Salesmate and Close put theirs on the tier that costs two to three times the entry plan.
  • “Free” means a trial. Close, Salesmate, Freshsales, Pipedrive and Kixie run 7 to 21 day trials; see power dialer free trials compared.

If you are buying for a team

Teams start on Pro: $29 for the first seat and $29 for each teammate, with no minimum, so $87 of software for three reps and $145 for five, before each rep’s own Twilio. Three reps dialing 50 a day run about $129 a month all-in, against $297 of Close Growth licences before a single call. For a team that would rather not run Twilio at all, the DialSheet-managed line bundles a number and minutes into one invoice.

Who runs on it

Production numbers on our own customer pages, a customer's story on their own site, and a third-party listing.

Which CRM with a power dialer should you actually use?

DialSheet Free

One person who wants a free CRM that power-dials. The only free plan we found with the dialer on it: 500 calls a month for about $7 of your own Twilio.

DialSheet Pro

A small team that wants a CRM and a dialer for the least money. $129 a month all-in for three reps at 50 dials a day, no seat minimum, with recordings, AI summaries and a team dashboard.

DialSheet Pro beside HubSpot

A team already on free HubSpot. Keep HubSpot as the CRM; DialSheet dials the list and logs each call back natively.

Close Growth

A sales team that wants one full CRM with the dialer built in. About $99 a user a month with calls metered at cost; the most complete dialer inside a full CRM we priced.

Zoho Voice with the Power Dialer add-on

A business already running on Zoho One or Zoho CRM. Stays inside Zoho’s logging and permissions; budget the Voice seat plus the add-on.

CRM with a power dialer: questions

Is there a free CRM with a built-in power dialer?

Yes, one in our check. DialSheet is free for one person, with a list of up to 500 leads and 500 calls a month, and the power dialer is on the free plan itself; calls run on your own Twilio, which bills about $7 a month at the 500-call cap. The other free CRMs we read on September 26, 2026 have no dialer on the free plan: HubSpot's free tools include 15 calling minutes a user, Zoho CRM's free edition has no telephony, EngageBay's free plan has no calling, and Apollo's free card lists no dialer. The free plan is for one person; teams start on Pro.

Which CRM has the best auto dialer feature?

For a team dialing lists all day inside a full sales CRM, Close is the most complete: a power dialer built into the CRM from its Growth plan at about $99 a user a month, and a predictive dialer on Scale. For the lowest cost, DialSheet puts a power dialer, voicemail drop and a pipeline on $29/month per seat, about $56 a month all-in for one rep at 100 dials a day on their own Twilio. HubSpot, Zoho, Pipedrive and Freshsales are stronger CRMs with weaker or no built-in dialers, and are usually paired with a separate dialer.

Does Zoho CRM have a dialer?

Not in the CRM itself. Zoho CRM's free edition (free forever for 3 users) and its paid editions list no telephony; calling comes from Zoho Voice, a separate subscription from US$34 a user a month on annual billing for its Basic plan, and Zoho Voice sells its Power Dialer as an add-on at 10 credits a user a month (read on zoho.com on September 26, 2026). Zoho CRM also connects to third-party phone systems through PhoneBridge.

Does EngageBay have a power dialer?

Yes, on its top CRM & Sales Bay plan. On engagebay.com/pricing/sales (read September 26, 2026), the free plan lists no calling, Basic at about $11.04 a user adds "Calling", and "Auto Dialer" first appears on Pro at about $68 a user a month, alongside call records and call scripts. Those are the prices on the page's default billing view; monthly billing costs more.

Does HubSpot’s free CRM include a power dialer?

No. HubSpot's free tools include 15 minutes of calling per user and 50 calls per account a month; after that you can log calls but not place them from HubSpot. Starter raises the pool to 500 minutes per account. For a real power dialer next to a free HubSpot CRM, DialSheet dials the list and, on Pro, logs every call back to HubSpot with its outcome, notes and AI summary.

Do I still pay for calls if the CRM and dialer are free?

Yes, someone always pays the carrier. On DialSheet's free plan the software is $0 and your own Twilio bills the minutes at ~$0.014/min plus ~$1.15/month for a number: about $7 a month if you use all 500 calls. On Pro, one rep at 50 dials a day is about $43 a month all-in, software and Twilio together. Bundled tools put the minutes in the seat price instead, which is why they carry seat minimums.

Vendor plans were read on each vendor’s own pricing page on September 26, 2026 unless the table caption says otherwise; some pages showed prices for our location or a default billing term, noted where it matters. Plans and caps change without notice, so confirm before you commit. DialSheet figures are computed from our published pricing and Twilio’s published rates. We build DialSheet, so weigh this as a disclosed first-party comparison.