Aircall vs Orum

Aircall vs Orum, side by side

Aircall read from aircall.io/pricing on September 11, 2026. Orum read the same day: still a nine-seat minimum with no dollar figure, so its price figures are third-party reports, not a quote.

The whole bill at 9, 10 and 20 reps

Nine is Orum’s stated floor, so the table starts there. Aircall has no such floor above its three-licence minimum; DialSheet has none at all. Aircall’s column includes one caller ID per rep at $6 each; DialSheet’s is software plus a normal rep’s own Twilio usage.

DialSheet assumes 34 dials a rep a day, 25% voicemail, 10% connect, 3-minute average talk time, over 21 working days: the same normal-pace assumption used across the site.

At the size Orum will actually sell to, the gap is not close. Nine reps run $498 a month on Aircall or $271 on DialSheet, against a reported $2,250-$4,500 on Orum. That gap buys AI answer detection across ten simultaneous lines, 160+ countries of reach, and a coaching Salesfloor: real things, for a floor built to use them at volume.

Aircall vs Orum for a floor that has not hit nine reps yet

Orum will not quote a floor of eight reps or fewer, which is most sales teams. The honest question for that reader is not Aircall vs Orum at all — it is whether the team is actually throughput-limited, or whether a power dialer at normal pace already covers it. A published DialSheet account, a two-person US property acquisition team, sustains roughly 8,200 dials a month on two seats of power dialing alone (see the throughput math) — more monthly volume than most nine-seat Orum floors would need parallel dialing to hit. Aircall’s per-licence price at least scales one seat at a time past its 3-licence floor, so a growing team can add a rep without renegotiating anything; Orum has nothing to offer below its stated floor at all. A team that later clears nine dedicated dialers and is still throughput-capped on a single line has earned the Orum conversation; most teams reading this have not yet.

Where each one is the right buy

• Aircall: the phone is part of a support-and-sales operation, inbound routing and 250+ integrations matter, and a single-line dialer is enough.
• Orum: a funded SDR floor of nine or more reps on high-volume lists, where AI answer detection across ten lines and a live coaching Salesfloor change the conversations-per-hour number, and the annual cheque is small next to the team’s salaries.
• A metered parallel dialer: one to eight reps who want faster-than-single-line dialing without a nine-seat floor or a sales-led quote, and who are willing to run their own Twilio account.

If you are buying for a team

The team case is arithmetic before it is anything else: Aircall Professional charges the same rate for your tenth rep as your first, so 10 seats is $500 a month, while DialSheet is $29 for the first seat and $19 for each one after it — $200, a difference of $300 a month that widens every time you hire. What you get for it is a real team product, not a single-seat tool with logins bolted on: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.

What that buys on our side, verified against the product rather than a roadmap: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range, CSV export of the whole stats table, invite by email with seats managed in one place. What it does not buy is either rival’s specialty: Aircall’s inbound routing and IVR, or Orum’s AI answer detection and live coaching Salesfloor.

Which power dialer should you actually buy?

Common questions