8x8 vs FrontSpin: the price, the fit for SDRs and agencies, and which to buy
8x8 sells phones and a contact centre; FrontSpin sells a dialer to SDR teams, and since February 2026 TitanX sells it. They end up on the same shortlist when a sales leader asks which one makes more calls. The pages Google ranks for this comparison print a score for each and a price for neither. One of them publishes a price now, and I priced a team of one, three, five and ten on each against the dialer I build.
Comparing more than these two? The whole field is ranked on the best power dialer software in 2026, and priced by true monthly cost on the cheapest power dialers, ranked by real entry cost.
8x8 vs FrontSpin at a glance: who to pick, and why
| Tool | Price | Pick it if | Key advantage |
|---|---|---|---|
| DialSheet | $29/seat, month to month; free to start | You want a 2–5 line parallel dialer in the seat, with no annual contract and no seat minimum | $156 a month all in for a rep parallel-dialing 300 a day; $210 for three single-line reps |
| 8x8 | Quote only; ~$85–$140/agent/mo reported (Contact Center) | You run inbound and outbound from one contact centre and need predictive pacing, queues and workforce management | Phones, video, contact centre and a predictive dialer from one vendor, with calling plans in many countries |
| TitanX (FrontSpin) | $475/seat/mo, yearly, 3-rep minimum | Your Salesforce or HubSpot SDR floor will pay a year for scoring which numbers are likely to answer | Phone Intent scoring, number registration and spam remediation in the seat |
8x8.com/products/plans-and-pricing and titanx.io/pricing read November 4, 2026; 8x8 figures are third-party reports, not list prices. DialSheet figures computed from our published pricing and Twilio's US rates, with the method in the cost section below.
8x8 vs FrontSpin: what each one is, and what it publishes
| 8x8 | FrontSpin (TitanX) | |
|---|---|---|
| What it is | Business phone system (8x8 Work) and contact centre (8x8 Contact Center) | Single-line SDR dialer with phone-answer scoring and number protection |
| Where the dialer is | The Auto Dialer in 8x8 Contact Center; 8x8 Work has none | It is the product: the TitanX Precision Dialer |
| Published price | None; every product says "Request a Quote" | $475 a seat for the Precision Dialer; $375 for Phone Intent scoring alone |
| Reported price | Contact Center ~$85–$140+ an agent; Work X2 ~$24, X4 ~$44 a user (no dialer); onboarding from ~$1,000 | Published, so no need |
| Contract and minimum | Quoted per deal | Paid annually, 3-rep minimum |
| Dialing modes | Preview, progressive, predictive; progressive and predictive in 5 countries only | Single-line, working a queue ranked by Phone Intent |
| Where lists come from | 8x8's Local CRM or Salesforce; other CRMs import into the Local CRM first | Two-way Salesforce and HubSpot sync |
| TrustRadius (read today) | 8.8 out of 10 from 412 reviews and ratings (8x8 Contact Center) | 8.0 out of 10 from 7 (FrontSpin listing) |
8x8 product facts from docs.8x8.com ("About 8x8 Auto Dialer with campaign management"); reported prices from Forbes Advisor, Vendr and GetVoIP as compiled by ringly.io. Ratings from trustradius.com/compare-products/8x8-contact-center-vs-frontspin, read November 4, 2026.
ITQlick, which Google ranks twice for this query, calls 8x8 Contact Center the winner on price, yet it prints no price for either tool. FrontSpin’s seat is published now: the full read is on FrontSpin pricing in 2026. 8x8 still quotes every deal, and the phone-system side of the comparison, with what the 8x8 Work plans include, is on 8x8 vs Aircall.
8x8 vs FrontSpin cost for a team of 1, 3, 5 and 10
Neither 8x8 nor TitanX prints a calling charge beside the seat, so each seat is shown as the bill. 8x8’s column uses the low end of the reported range, ~$85 an agent, with no minimum, and leaves out onboarding; a quote can land above it once the X7 or X8 tier or onboarding is added. DialSheet is $29 for the first seat and $29 for each after it, and Twilio bills your own account ~$0.014/min on the carrier leg, $0.004 a minute on the browser leg including ringing, and ~$1.15/month a number. The parallel column adds Twilio’s $0.0075 answering machine detection on every dial.
| Reps | 8x8 Contact Center (reported) | TitanX (FrontSpin) | DialSheet, 150/day single | DialSheet, 300/day parallel |
|---|---|---|---|---|
| 1 | ~$85 | $1,425 | ~$70 | ~$156 |
| 3 | ~$255 | $1,425 | ~$210 | ~$468 |
| 5 | ~$425 | $2,375 | ~$350 | ~$780 |
| 10 | ~$850 | $4,750 | ~$700 | ~$1,560 |
Method: per-seat price times reps with each vendor's minimum applied (TitanX 3, published; 8x8 none reported), checked November 2026. DialSheet columns assume 25% of dials reach voicemail (one billed minute each) and 10% reach a person for three minutes, over 21 working days, with one local number per rep.
8x8 vs FrontSpin for SDRs
An SDR is measured on meetings booked, and the three tools get there three ways. 8x8’s way is pacing: in predictive mode the Auto Dialer calls ahead of free agents and routes answered calls to whoever is available, which pays off on a floor of many agents working one campaign, inside the 5 countries where that mode runs, from lists held in 8x8’s CRM or Salesforce. TitanX’s way is to dial fewer, better numbers: Phone Intent scores which contacts are likely to answer and the single-line dialer works them in that order, worth $475 a seat when the connect rate is the bottleneck. DialSheet’s way is more lines per rep: 2–5 numbers ring at once, answering machines are screened out, and the first person who picks up is bridged to the rep, who works from a CSV, a spreadsheet or the leads already in DialSheet.
8x8 vs FrontSpin for agencies
An outsourced SDR or appointment-setting agency adds reps when a client signs and loses them when a campaign ends. TitanX’s 3-seat yearly contract does not flex with that, and 8x8 quotes each deal with onboarding reported from $1,000, priced for a contact centre that will run for years. On DialSheet the agency brings its own Twilio account, gives each client a Twilio subaccount with its own numbers, recordings and spend, and pays $29 a seat month to month, so a rep who leaves is a removed seat.
8x8 vs FrontSpin on Reddit, and what people complain about
8x8
On TrustRadius one 8x8 Contact Center reviewer names campaigns as the main pain point, says answering machine detection with automatic voicemail was not available, and that time-zone dialing goes by area code rather than address; another calls support subpar, with tickets answered by phone. No published price, onboarding fees reported from $1,000, and predictive mode in 5 countries.
TitanX (FrontSpin)
A yearly contract and a 3-rep floor, so the smallest account is $17,100 a year up front. The pricing page does not say what calling minutes the seat includes. A two-year-old r/sales thread called FrontSpin the best of the dialers its author tried but the interface “still clunky”, and a TrustRadius reviewer says competitors had features FrontSpin was still building.
What DialSheet does not do
- No predictive dialing, inbound queues, IVR or workforce management: it is not a contact centre.
- No phone-answer scoring: parallel tops out at 5 lines a rep.
- No minutes in the seat: Twilio bills your own account, which takes about five minutes to set up (or a managed line at $49/month).
- No contact database and no video meetings.
If the purchase is a dialer for reps who need more conversations an hour, none of those is the deciding line, and DialSheet does the dialing for a fraction of either seat.
Who runs on it
Production numbers on our customer pages, and a customer's own story on their own site.
- dialsheet.ioUK accountancy practiceA UK accountancy practice put a 9-rep outbound floor live in one day
- dialsheet.iotwo-seat property acquisition teamA two-seat acquisition team sustains 8,200 dials a month on $29 software
- goodroofing.caHow we book estimatesA Calgary roofer on how a storm-season team calls every homeowner in order, with local numbers and no missed follow-ups. “Our calling runs on DialSheet.”
If you are buying for a team
The team case is arithmetic before it is anything else: TitanX (FrontSpin) charges the same rate for your tenth rep as your first, so 10 seats is $4,750 a month, while DialSheet is $29 for the first seat and $29 for each one after it, $290 in all, a difference of $4,460 a month that widens every time you hire. What that buys is a product built for teams: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.
Which power dialer should you actually buy?
DialSheet
An SDR team that wants more conversations an hour. 2–5 lines a rep in the $29 seat, about $156 a month all in at 300 dials a day, month to month.
DialSheet
An agency adding reps in ones and twos. $29 a seat with no minimum, and a Twilio subaccount per client keeps numbers and recordings apart.
8x8
A contact centre running inbound and outbound with predictive pacing. Queues, workforce management and a predictive Auto Dialer from one vendor, by quote, from about $85 an agent reported.
TitanX (FrontSpin)
A Salesforce SDR floor whose connect rate is the bottleneck. Phone Intent scoring with the FrontSpin dialer at $475 a seat, paid annually, 3 reps minimum; the scoring is the reason to pay for it.
CloudTalk
One rep parallel-dialing past about 81 a day, on a yearly contract. Its $64 annual parallel seat includes US and Canada calls, which beats metered Twilio at that volume.
Common questions
8x8 vs FrontSpin: which is better?
For a team that wants more outbound conversations, DialSheet is the better buy than either: a power dialer and a 2–5 line parallel dialer in a $29 seat, month to month with no seat minimum, and three reps dialing 150 numbers a day pay about $210 a month including Twilio. Between the two, FrontSpin (sold by TitanX since February 2026) is the SDR dialer, single-line with phone-answer scoring, at $475 a seat paid annually for 3+ reps. 8x8 is a phone and contact-centre suite; its auto dialer, with predictive mode, sits in the quote-only 8x8 Contact Center.
8x8 vs FrontSpin price: what does each one cost?
8x8 prints no price: every product on 8x8.com/products/plans-and-pricing says "Request a Quote" (read November 4, 2026). Third-party reports put 8x8 Contact Center, the product with the dialer, at about $85–140+ an agent a month, with onboarding fees reported from $1,000. FrontSpin is the TitanX Precision Dialer at a published $475 a seat a month, paid annually, 3 reps minimum, so its smallest account is $1,425 a month. DialSheet is $87 in software for three reps, plus Twilio usage of about $41 a rep at 150 dials a day.
8x8 vs FrontSpin for SDRs: which suits an SDR team?
An SDR team on Salesforce or HubSpot whose problem is that nobody answers is TitanX's reader: the $475 FrontSpin seat pays for scoring which numbers are likely to pick up. 8x8 suits an SDR team that sits inside a contact centre already on 8x8, since its dialer builds campaigns only from 8x8's own CRM or Salesforce. An SDR team whose problem is dial volume gets more from more lines: DialSheet dials 2–5 numbers at once per rep with voicemail screened, about $156 a month all in for a rep dialing 300 a day.
8x8 vs FrontSpin for agencies: which suits a calling agency?
An agency adds reps when a client signs and drops them when a campaign ends. TitanX (FrontSpin) is 3 seats minimum on a yearly contract; 8x8 quotes every deal and onboarding is reported from $1,000. DialSheet runs on the agency's own Twilio account, each client can get a Twilio subaccount with its own numbers and recordings, and seats are $29 each, month to month, so ten reps cost $290 in software.
Does 8x8 have a power dialer?
Yes, inside 8x8 Contact Center rather than the 8x8 Work phone plans. 8x8's documentation describes the Auto Dialer with preview, progressive and predictive modes; campaign lists come from 8x8's Local CRM or Salesforce, and progressive and predictive dialing run only in 5 countries (Australia, Canada, Ireland, the UK and the US). No multi-line parallel mode is documented. DialSheet's Pro seat at $29 includes a one-line Power Dial and a 2–5 line parallel dialer that works from a CSV or spreadsheet.
8x8 vs FrontSpin reddit: what do users say?
There is no Reddit thread comparing the two directly. The one Google shows, a two-year-old r/sales thread on dialers, called FrontSpin the best of those tried but its interface still clunky. On TrustRadius (read November 4, 2026), 8x8 Contact Center scores 8.8 out of 10 from 412 reviews and ratings and FrontSpin 8.0 from 7; one 8x8 reviewer lists campaigns as the main pain point and says answering machine detection with automatic voicemail was not available. DialSheet's parallel dialer runs answering machine detection on every dial, in the $29 seat.
TitanX prices from titanx.io/pricing, read on November 4, 2026; frontspin.com redirects to titanx.io. 8x8 publishes no prices (8x8.com/products/plans-and-pricing, read the same day); its figures are third-party reports compiled from Forbes Advisor, Vendr and GetVoIP and will differ from any one quote. 8x8’s dialer modes and list sources are from docs.8x8.com. Ratings and review quotes from TrustRadius, read November 4, 2026. DialSheet figures are computed from our published pricing and Twilio’s US voice rates rather than typed in. Confirm both vendors’ prices before you buy.