Comparison · October 2026

8x8 vs Aircall: which one dials for an SDR team, and what it costs

By Abhi Chawla, founder · Last updated October 17, 2026

The pages that rank for 8x8 vs Aircall compare two phone systems on video calls, uptime and certifications. An SDR team has a narrower question: which plan of each lets a rep work through a list, and what does that month cost. This page answers that one.

TL;DR — our pick, and we build it

For an outbound team weighing 8x8 against Aircall to get a dialer, DialSheet is the pick: a power dialer and a 2–5 line parallel dialer in one $29 seat, month to month, with no seat minimum and no annual contract. Start free; add seats as reps join.

$56One DialSheet rep power-dialing 100 numbers a day, Twilio minutes included. Aircall’s dialer needs 3 Professional licences, $150 a month annual ($210 monthly), even for one rep.
2–5Parallel lines per rep in the DialSheet seat. Neither Aircall nor 8x8 documents a parallel dialer; Aircall dials one number at a time.
~$85An 8x8 Contact Center agent a month, as reported: the only 8x8 product with a dialer, and 8x8 publishes no price at all. DialSheet prints its price and starts free.
$156One rep parallel-dialing 300 numbers a day on DialSheet a month, all in, with answering machine detection on every dial.

Pick something else if you need one vendor for phones, video, chat and a contact centre across many countries with HIPAA or PCI paperwork (8x8), or you run three or more reps who power-dial more than about 101 numbers a day each on one line and want US and Canada minutes bundled into an annual seat (Aircall Professional).

Screenprint illustration of a telephone box at a country crossroads at dusk, its wire running up to a pole and out of frame, the light inside the box a flat green circle, a low white sun on the horizon and one tiny figure walking toward it

If you are comparing the whole field rather than two phone systems, it is priced on the best power dialer software in 2026 and the cheapest power dialers, ranked by true cost.

8x8 vs Aircall at a glance: which plan holds the dialer

	Aircall	8x8	DialSheet
Published price	Yes, aircall.io/pricing	No, every product is "Request a Quote"	Yes, free plan then per seat
Plan with a dialer	Professional, $50/licence annual, $70 monthly	8x8 Contact Center, ~$85–140+/agent (reported)	Free plan (Power Dial); Pro $29/seat adds parallel
Seat minimum	3 licences (25 on Enterprise)	None published; quoted	None
Dialing modes	Power (one line)	Preview, progressive, predictive; the last two in 5 countries	Power, and parallel 2–5 lines
Where the call list comes from	Your CRM through the integration	8x8's Local CRM or Salesforce only	CSV, Google Sheets or the API
Calling minutes	US and Canada bundled	Bundled to listed countries on Work plans (reported)	Your own Twilio, ~$0.014/min
Contract	Monthly or annual	Quoted, usually annual	Month to month

Read October 17, 2026: 8x8.com/products/plans-and-pricing and docs.8x8.com ("About 8x8 Auto Dialer with campaign management"); Aircall from aircall.io/pricing in our October 2026 fact patrol. 8x8 prices are third-party reports (ringly.io 2026, from Forbes Advisor, Vendr and GetVoIP), never list prices.

The plain way to read this table: Aircall is a phone system with a dialer on its upper plan, 8x8 is a communications suite with a dialer in its contact-centre product, and DialSheet is a dialer that runs on your own phone numbers. If your reps already live in an 8x8 Work or Aircall Essentials account, neither one gives them a dialer without an upgrade.

8x8 vs Aircall cost: the month for an outbound team

A seat price is not the month. Aircall’s Professional seat bundles US and Canada minutes; 8x8 is quoted, so its column uses the low end of the reported Contact Center range; DialSheet meters calls on your own Twilio account, so its columns include them.

Team	Aircall Professional	8x8 Contact Center	DialSheet, power dial	DialSheet, parallel
1 rep	$150	~$85	$56	$156
2 reps	$156	~$170	$112	$312
3 reps	$162	~$255	$168	$468
5 reps	$274	~$425	$280	$780
10 reps	$554	~$850	$560	$1,560

A month, October 2026. Aircall Professional at $50 a licence annual with its 3-licence minimum applied, one number per account and $6 for each extra caller ID; US and Canada minutes bundled. 8x8 at ~$85 an agent (reported, no minimum published), onboarding not included. DialSheet: $29 first seat, $29 each after, month to month, plus each rep's Twilio from perRepTelephony(): power dial at 100 dials a day, parallel at 300 with answering machine detection on every dial, 21 working days, 25% voicemail, 10% connects at 3 minutes, billed minutes at $0.014, the browser leg at $0.004, one number each.

One DialSheet rep$56100 dials a day, all in

Aircall floor$1503 Professional licences

Two DialSheet reps$112no minimum

Aircall crossover101/daydials a rep, 3+ reps, one line

Where we lose, in numbers: at three reps the Aircall bill is $162 against $168 for DialSheet at 100 dials a day, and every extra dial a day widens Aircall’s lead because its minutes are bundled. A team of three or more that power-dials past about 101 numbers a rep a day on one line, signs a year, and wants US and Canada calling in the seat pays less on Aircall Professional. Against 8x8’s reported $85 agent, DialSheet stays cheaper up to about 211 single-line dials a rep a day. A team that wants parallel dialing, pays by the month, or has one or two reps is still better off on DialSheet.

A first SDR team on DialSheet: three reps at $29 a seat is $87 of software, plus wholesale Twilio minutes. Watch the video or open it on YouTube.

8x8 vs Aircall for SDRs: the dialer each one sells

Aircall sells its Power Dialer on Professional: a rep loads a list from the CRM and the dialer calls one number after the next, with voicemail drop and the call logged back to HubSpot or Salesforce. It is single-line by design. Essentials, the cheaper plan, is a phone system with no dialer.

8x8 sells the 8x8 Auto Dialer inside 8x8 Contact Center. An admin builds a campaign in Configuration Manager, the campaign feeds an outbound queue, and the queue runs in preview, progressive or predictive mode; progressive and predictive are only available in Australia, Canada, Ireland, the UK and the US. 8x8’s own documentation limits campaign lists to its Local CRM or Salesforce, and agents work them in the Salesforce Multi Channel interface. It is a contact-centre tool: strong for a supervised floor with queues and skills, heavy for three SDRs with a spreadsheet.

DialSheet runs both modes from the same seat. Power Dial calls one number at a time with no pause when someone answers; the parallel dialer rings 2 to 5 lines, screens voicemail and connects the first person who picks up. Lists come in from a CSV, Google Sheets or the API.

DialSheet's parallel dialer rings several lines at once, screens voicemail, and connects the first person who answers. Watch the video or open it on YouTube.

What people say about 8x8 and Aircall

The threads we read on October 17, 2026 split the same way the products do. Aircall is praised for setup measured in minutes and a CRM sync that works on day one; an r/ITManagers poster who chose it said exactly that, and the complaints that recur are support and billing, including a thread titled “Alternatives to AirCall?” opened over both. 8x8 is praised for call quality and reach across countries, and criticised for a dense admin console and support; an r/sysadmin thread looking for an 8x8 replacement opens with the support team vanishing when needed. The structural complaint about each is pricing: Aircall’s 3-licence minimum for a team of one or two, and 8x8’s refusal to publish a price at all.

8x8, Aircall and the alternatives: pick it if

Option	Price	Pick it if	Key advantage
DialSheet	$29/month per seat; free to start	You want a power dialer and a 2–5 line parallel dialer in one seat, month to month, with no seat minimum	$168 a month for three reps at 100 dials a day, all in; your own numbers and recordings
Aircall Professional	$50/licence/mo annual, 3 minimum	You have three or more reps on one line past about 101 dials a day each and want an inbound phone system too	US and Canada minutes bundled; native HubSpot and Salesforce sync
8x8 Contact Center	~$85–140+/agent (reported)	You need phones, video, chat and a supervised contact centre from one vendor across many countries	Predictive dialing for a queue, plus HIPAA and PCI paperwork
JustCall Pro	$29–89/user/mo, 2 minimum	You want a bundled-minute phone system with a power dialer and a two-seat floor	Unlimited US and Canada minutes in the seat

Seat prices read October 2026: Aircall and JustCall from our October fact patrol, 8x8 from third-party reports because 8x8 publishes none. DialSheet figures computed from our published pricing and Twilio's published rates.

What DialSheet does not do

If you are buying for a team

A DialSheet team is $29 for the first seat and $29 for each rep after it, with no minimum: $290 of software for ten, against $554 for ten Aircall Professional licences and about $850 for ten 8x8 Contact Center agents. What ships in that seat for a manager: assign leads to reps, or let the team work a shared pool; a caller ID per rep, pinned to that rep; shared call scripts, so a new hire opens the same way as the floor; a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range. Our largest published team is a UK accountancy practice that put a nine-rep calling floor live in a day. If Dialpad is on the same shortlist, Aircall vs Dialpad prices both for outbound teams, and Aircall pricing lists every add-on.

A three-rep DialSheet team: $87 a month of software, no seat minimum, free for one person. Watch the video or open it on YouTube.

Who runs on it

Production numbers on our own customer pages and a customer's story on their own site.

8x8, Aircall or DialSheet: which should you buy?

Our opinion, and we are not neutral

We build DialSheet, so weigh this accordingly. Having priced every dialer in this category line by line: for a team whose day is dialing a list, DialSheet does the same core job as 8x8 and Aircall, with power dialing, call recordings and transcripts, AI call summaries, a built-in CRM and parallel dialing included in Pro, and it costs about $168 a month for three reps at 100 dials a day all in, against $162 on Aircall Professional and ~$255 on 8x8 Contact Center. It is also moving faster (we shipped 251 changes across 15 releases in the 30 days to September 8, 2026) because the people using it are the ones asking for the changes. Where it loses to 8x8 and Aircall is narrow and specific, and it is listed below rather than buried. The teams running on it are published with their numbers at dialsheet.io/customers: a 12-seat UK accountancy practice that put a nine-rep calling floor live in a day, a two-person US acquisition team sustaining about 8,200 dials a month, a solo funding desk at 1,335 calls last month, and an insurance agency at about 1,000 calls a month, retained month over month.

DialSheet

An SDR or outbound team that wants a dialer and pays by the month. Power and 2–5 line parallel dialing in a $29 seat; $168 for three reps at 100 dials a day, all in.

DialSheet

One or two reps. No seat minimum: $56 for one rep and $112 for two, against an Aircall floor of $150. One person starts free.

Aircall Professional

Three or more single-line reps past ~101 dials a day each, who also need an inbound phone system. US and Canada minutes bundled into $50 a licence, with IVR, queues and CRM sync.

8x8

A multi-country business replacing phones, video and a contact centre at once. One suite and one contract, predictive dialing for a supervised queue, compliance paperwork; quoted.

8x8 vs Aircall questions

Is 8x8 or Aircall better for SDRs?

For an SDR team that needs to dial lists, neither phone system is the strongest buy: DialSheet is, if the team wants a power dialer and a 2–5 line parallel dialer in one $29 seat, month to month, with no seat minimum. Between the two, Aircall is the easier SDR tool: a published price, a power dialer on Professional at $50 a licence annual ($70 monthly) with a 3-licence minimum, and native HubSpot and Salesforce sync. 8x8's auto dialer sits in 8x8 Contact Center, is quote-only (reported from about $85 an agent), and builds campaign lists only from 8x8's own CRM or Salesforce. Neither documents a parallel dialer.

How much does 8x8 cost per month?

8x8 publishes no price: as of October 17, 2026, every product on 8x8.com/products/plans-and-pricing routes to "Request a Quote". Third-party trackers report 8x8 Work X2 at about $24 a user a month annual ($28 monthly) and X4 at about $44 ($57), neither with an auto dialer, and 8x8 Contact Center from about $85 to $140+ an agent, with onboarding fees reported from $1,000. For comparison, DialSheet is free for one person, with a list of up to 500 leads and 500 calls a month, then $29/month per seat with calls on your own Twilio at ~$0.014/min.

8x8 vs Aircall cost: what does a three-rep outbound team pay?

Three Aircall Professional licences with a caller ID for each rep are $162 a month on annual billing, US and Canada minutes bundled. Three 8x8 Contact Center agents at the low end of the reported range are about $255 before onboarding. Three DialSheet reps power-dialing 100 numbers a day are about $168 a month all in, seats plus Twilio minutes on both call legs. Past about 101 dials a rep a day on one line, Aircall's bundled minutes make it the cheaper of the two per rep at three or more reps; DialSheet stays cheaper for one or two reps and is the only one of the three with parallel dialing in the seat.

Does Aircall or 8x8 have a power dialer?

Both do, on specific plans. Aircall's Power Dialer is on Professional and Enterprise only, not Essentials. 8x8's Auto Dialer (preview, progressive and predictive modes) is part of 8x8 Contact Center, not the 8x8 Work phone plans; progressive and predictive dialing run only in Australia, Canada, Ireland, the UK and the US, and agents work it from the Salesforce Multi Channel interface or 8x8's own CRM. DialSheet's Power Dial is in every seat, free plan included, and the parallel dialer is in the $29 Pro seat.

Does Aircall or 8x8 have a parallel dialer?

Neither documents one as of October 2026: Aircall's dialer calls one number at a time, and 8x8's predictive mode paces calls across a contact-centre queue rather than ringing several lines for one rep. DialSheet's parallel dialer rings 2 to 5 lines for one rep, screens voicemail and connects the first person who answers, inside the $29 seat; one rep at 300 parallel dials a day is about $156 a month all in. Among dedicated parallel dialers, Orum is reported from about $250 a seat with a 9-seat minimum.

Who are Aircall's main competitors?

For outbound calling: DialSheet (a power and parallel dialer at $29 a seat, month to month, no minimum), JustCall ($29–89 a user, 2-licence minimum), Dialpad, RingCentral and 8x8 as phone systems with contact-centre add-ons, CloudTalk, and PhoneBurner for single-line power dialing. 8x8 is the one to shortlist when the purchase is a whole communications suite with video, chat and a contact centre across many countries; for an SDR team buying a dialer it is the heaviest option on the list.

8x8.com/products/plans-and-pricing and docs.8x8.com read on October 17, 2026; 8x8 publishes no prices, so its figures are ringly.io’s 2026 report of Forbes Advisor, Vendr and GetVoIP data. Aircall and JustCall from our October 2026 fact patrol; Orum is reported. Confirm prices with the vendor before you buy. DialSheet figures are computed from our published pricing and Twilio’s published rates. We build DialSheet, so weigh this as a disclosed first-party comparison.