Dialpad vs Grasshopper: what each costs, and which one dials
Dialpad charges per user; Grasshopper charges per account. That one difference decides most comparisons of the two. For a team that makes outbound calls there is a second one the comparisons skip: neither product can work through a call list.
If the real question is which dialer to buy, start with the best power dialer software in 2026 and the cheapest power dialers, ranked by real entry cost.
Dialpad vs Grasshopper at a glance
| Grasshopper | Dialpad | DialSheet | |
|---|---|---|---|
| How it is priced | Per account | Per user | Per seat, no minimum |
| Cheapest plan | $14/mo yearly, $18 monthly (one user) | $15/user yearly, $27 monthly | Free plan; Pro $29/seat |
| A team on one bill | $25/mo (Solo Plus) or $55 (Small Business), any headcount | $15 × each user | $29 + $29 each extra seat |
| Numbers | 1 on Solo Plus, 4 on Small Business; $9/mo each extra | 1 local number per user | Your own Twilio numbers, ~$1.15/month |
| Minutes | Unlimited US; international per minute | Unlimited US and Canada | Your own Twilio, ~$0.014/min |
| Dials a list | No | Only on Sell Premium ($79/user) with a Contact Center | Yes: Power Dial free; 2–5 line parallel in Pro |
| Recording and AI | Call recording and IVR from Solo Plus; AI call summaries listed | Transcripts and recaps on every plan | Recordings, transcripts, AI summaries and script scoring in Pro |
| Texting | Unlimited after a $19.50 registration and $1.50/mo | Included, with a monthly limit per user | Built for outbound calls; texting is not compared here |
| Trial and terms | 7-day trial; monthly or yearly | 14-day trial; monthly or yearly | Free plan with no end date; month to month |
Read October 28, 2026: grasshopper.com/pricing (plan cards, feature grid, both toggles) and dialpad.com/pricing (Connect and Sell tabs). Grasshopper adds sales tax; Dialpad adds taxes and fees. DialSheet from our published pricing.
One correction to the page that ranks first. Grasshopper’s own Dialpad comparison prices five Dialpad users at $75 against Solo Plus at $25, which is right on the invoice, but Solo Plus gives those five people one shared number and three extensions; a number each means Small Business at $55 plus $9 for every number past 4. Part of the same page’s savings example prices Google Voice, not Dialpad.
Dialpad vs Grasshopper cost: the month for 1 to 10 people
| People | Grasshopper (cheapest plan) | Dialpad Connect Standard | Dialpad Sell Premium (dialer) | DialSheet reps, power dial |
|---|---|---|---|---|
| 1 | $14 | $15 | $79 | $56 |
| 3 | $25 | $45 | $237 | $168 |
| 5 | $25 | $75 | $395 | $280 |
| 10 | $25 | $150 | $790 | $560 |
A month billed yearly, October 2026. Grasshopper's cheapest plan for the headcount: True Solo for one, Solo Plus (one shared number) for more. Dialpad per user, before taxes, fees and the Sell Premium dialer's calling credits. The DialSheet column assumes every person dials: $29 first seat, $29 each after, plus each rep's Twilio at 100 dials a day from perRepTelephony() (21 working days, 25% voicemail, 10% connects at 3 minutes, both call legs, one number each). In practice it runs beside one of the phone lines, for the people who dial.
Where we lose, in numbers. If nobody dials lists, DialSheet adds cost and nothing else: Grasshopper at $25 a month is the whole phone bill for a team that answers calls. And a rep who single-line dials past about 189 numbers a day on a yearly plan pays less on Dialpad Sell Premium, minutes bundled, before its dialer credits. Below that volume, or paying by the month, a DialSheet seat beside the phone line is the cheaper way to give reps a dialer.
What neither one does for a team that dials
Both are phone lines. A rep on Grasshopper or Dialpad Connect clicks a number, waits through the rings, logs the outcome somewhere else and clicks the next one. Dialpad’s fix is Sell Premium at $79 a user, where the progressive Dialpad Dialer runs campaigns inside a Contact Center and draws outbound calling credits (prices for every tier are on Dialpad pricing). Grasshopper has no fix; it does not sell a dialer.
DialSheet loads the list from a CSV, Google Sheets or the API and dials it: Power Dial one number after another, or the parallel dialer ringing 2–5 lines for one rep, screening voicemail and connecting the first person who answers. Calls go out on your own Twilio numbers, so the Grasshopper or Dialpad line keeps taking inbound calls as before.
What people complain about
Grasshopper
Charges past the advertised price, refusals on refund requests, and a texting registration that several r/VOIP and r/EntrepreneurRideAlong threads say took repeated, paid attempts to get approved (read October 28, 2026). The pricing page itself lists the $19.50 registration and $1.50 monthly messaging fee beside the plan price. One number for a whole team on Solo Plus.
Dialpad
Taxes and fees above the card price, texting that GetVoIP’s comparison (September 2, 2026) reports is capped at 250 messages a user a month before charges, a learning curve on the AI features, and a dialer two tiers above the plan most teams buy.
Dialpad, Grasshopper and DialSheet: pick it if
| Option | Price | Pick it if | Key advantage |
|---|---|---|---|
| DialSheet | $29/month per seat; free to start | Your reps dial lists and you want a power dialer and a 2–5 line parallel dialer in one seat, month to month, with no seat minimum | $56 a month for one rep at 100 dials a day, all in; runs beside your existing phone line |
| Grasshopper | $14–55/mo per account, yearly | Nobody dials lists and the team shares one business number for inbound calls | One flat price for unlimited users, unlimited US minutes |
| Dialpad Connect | $15–25/user/mo yearly | Every person needs their own number, AI transcripts and video meetings | A full phone system with AI recaps from the cheapest plan |
| Dialpad Sell Premium | $79/user/mo yearly, plus credits | You want live coaching and a dialer under one admin, and reps single-line dial past about 189 a day | Phone system, coaching and a progressive dialer, minutes bundled |
| Grasshopper + DialSheet | $25 + $29 a seat | You keep a flat-rate inbound line and give only the reps who dial a dialer seat | $193 a month with three reps dialing 100 a day |
Prices read October 28, 2026 on grasshopper.com/pricing and dialpad.com/pricing. DialSheet figures computed from our published pricing and Twilio's published rates.
What DialSheet does not do
If you are buying for a team
A DialSheet team is $29 for the first seat and $29 for each rep after it, with no minimum, and only the people who dial need a seat. What ships in that seat for a manager: assign leads to reps, or let the team work a shared pool; a caller ID per rep, pinned to that rep; shared call scripts, so a new hire opens the same way as the floor; a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range. Our published independent insurance agency runs its outbound calling on it. If a dialer-carrying phone system is on the shortlist too, MightyCall vs Dialpad prices the two that sell one, and Dialpad alternatives ranks the rest.
Who runs on it
Production numbers on our own customer pages and a customer's story on their own site.
- dialsheet.ioindependent insurance agencyAn insurance agency runs 1,000 calls a month, retained month over month
- dialsheet.ioUK accountancy practiceA UK accountancy practice put a 9-rep outbound floor live in one day
- goodroofing.caHow we book estimatesA Calgary roofer on how a storm-season team calls every homeowner in order, with local numbers and no missed follow-ups. “Our calling runs on DialSheet.”
Dialpad, Grasshopper or DialSheet: which should you buy?
DialSheet
A team whose reps dial lists. Power and 2–5 line parallel dialing in a $29 seat, no minimum, no contract; the free plan to start.
Grasshopper + DialSheet
A team that keeps a flat-rate line for inbound. $193 a month with three reps dialing, against $237 for three Dialpad Sell Premium seats.
Grasshopper
A team that only answers calls on one shared number. $25 a month yearly for unlimited users, unlimited US minutes.
Dialpad Connect
A company where each person needs a number, AI recaps and meetings. $15 a user yearly, transcripts on every plan.
Dialpad Sell Premium
Single-line reps past ~189 dials a day each, paying yearly, who want coaching. Phone system, coaching and the Dialpad Dialer under one admin, $79 a user yearly.
Dialpad vs Grasshopper questions
Is Dialpad or Grasshopper better for a sales team?
For a team that dials lists, DialSheet beside either one: neither Dialpad Connect nor Grasshopper has a list dialer, and DialSheet puts a power dialer and a 2–5 line parallel dialer in a $29 seat, month to month, with no seat minimum, about $56 a month for one rep at 100 dials a day. Between the two phone systems, Dialpad gives every user a number, AI transcripts and meetings at $15 a user yearly; Grasshopper gives a whole team one shared number for $25 a month yearly. Dialpad's own dialer needs Sell Premium at $79 a user.
How much does Grasshopper cost per month?
As of October 28, 2026, Grasshopper is $14 a month (True Solo, one user), $25 (Solo Plus, unlimited users, one number, three extensions) and $55 (Small Business, unlimited users, 4 numbers) billed yearly, or $18, $32 and $70 monthly. Extra numbers are $9 a month; business texting needs a $19.50 registration and $1.50 a month; sales tax is added. There is no dialer on any plan. DialSheet, which adds one, is free for one person, with a list of up to 500 leads and 500 calls a month, then $29/month per seat.
What does Dialpad vs Grasshopper cost for five people?
Five people on Dialpad Connect Standard are $75 a month billed yearly, each with a number. Five on Grasshopper Solo Plus are $25 a month, sharing one number and three extensions, or $55 on Small Business with 4 numbers. Neither price includes a dialer. If three of the five dial lists, Grasshopper Solo Plus plus three DialSheet seats at 100 dials a day each comes to about $193 a month, against $237 for three Dialpad Sell Premium seats before dialer credits.
Does Grasshopper have a dialer?
No. Grasshopper is a virtual phone line: calls, forwarding, extensions, texting, voicemail transcription and, from Solo Plus, call recording and an IVR. A rep calls one number at a time by hand. Dialpad's dialer sits on Sell Premium ($79 a user yearly) inside a Contact Center. DialSheet runs Power Dial on its free plan and a 2–5 line parallel dialer in Pro at $29/month per seat, on your own Twilio numbers, so it works beside a Grasshopper line that keeps taking inbound calls.
Who is Dialpad's biggest competitor?
As a phone system, most comparisons name RingCentral (~$20–35 a user) first, with Aircall (~$30–50), Nextiva, 8x8, MightyCall, Quo and Grasshopper behind. For outbound calling the list changes: DialSheet (a power and 2–5 line parallel dialer at $29 a seat, month to month, no minimum), MightyCall Power ($54 a user, 3-user minimum), JustCall, CloudTalk, Kixie and PhoneBurner.
What are the main competitors of Grasshopper phone?
Grasshopper's own comparison pages name eVoice, FreedomVoice, GoDaddy SmartLine, MightyCall, Mitel, Phone.com, RingCentral, Quo (formerly OpenPhone) and Dialpad. Those are all phone lines. If the reason for switching is that reps need to work through a call list, the comparison is with a dialer: DialSheet runs beside a Grasshopper number with a power dialer and a 2–5 line parallel dialer in a $29 seat, about $56 a month for one rep at 100 dials a day.
grasshopper.com/pricing and dialpad.com/pricing read on October 28, 2026; Grasshopper’s comparison at grasshopper.com/competitors/dialpad; complaints from the Reddit threads and GetVoIP comparison named above. Grasshopper adds sales tax and Dialpad adds taxes and fees. Confirm prices with the vendor before you buy. DialSheet figures are computed from our published pricing and Twilio’s published rates. We build DialSheet, so weigh this as a disclosed first-party comparison.