Property management
Power dialer for a 25-person property management company
Last updated 29 September 2026
Short answer
A 25-person property management company on DialSheet pays $725 a month for software ($29 for the first seat and $29 for each of the other 24) plus roughly $505 of usage billed by its own Twilio account — about $1,230 a month all in, or $14,760 a year, which works out at $0.026 per dial across roughly 47,250 dials a month. The same 25 seats on Dialpad cost about $375 a month in licence fees alone, before telephony.
Property management calling splits between filling units and winning doors, and both are low-volume, high-frequency work that $100-a-seat software prices badly. DialSheet is free up to 500 leads and $29 a month for the first seat and $29 for each teammate after, with calls at roughly $0.014 a minute through your own Twilio. A six-person office is $174 a month in software and under $40 in telephony — comfortably less than one month of vacancy on a single unit.
The numbers for 25 reps
- Software, per month
- $725 ($29 + 24 × $29)
- Twilio, per month
- ≈ $505
- All-in monthly
- ≈ $1,230
- All-in yearly
- ≈ $14,760
- Dials per month
- 47,250
- Cost per dial
- $0.026
Assumes 90 dials per rep per working day, a 18% connect rate and 4-minute average conversations over 21 working days — working estimates for leasing and owner-relations staff on a power dialer, not a quote. Telephony is billed to your own Twilio account at ~$0.014/min plus ~$1.15/month per number.
Why the usual dialers misprice leasing and owner-relations staff
Property managers rarely have a dedicated calling team; leasing agents and owner-relations staff dial between showings and maintenance calls. Software priced as though every seat is a full-time agent never fits, so the calls end up on personal mobiles with no history.
What 25 seats costs elsewhere
List prices as of August 2026 for the tools a mid-sized property management company actually shortlists. Per-user figures are approximate and several vendors quote rather than publish.
| Tool | Per user | 25 seats/mo | Trade-off |
|---|---|---|---|
| DialSheet | $29.00 average | $725 | you connect your own Twilio and pay carrier rates |
| Dialpad | ~$15–25/user/mo (annual; $27–35 monthly) | $375–$625 | built as a phone system first — the sales dialer sits in higher tiers |
| RingCentral | ~$20–35/user/mo (RingEX Core/Advanced: $20–25 annual, $30–35 monthly) | $500–$875 | a business phone system rather than an outbound sales dialer |
| JustCall | ~$29–89/user/mo (annual) | $725–$2,225 | the dialer is gated above the entry plan, every plan carries a two-licence minimum, and outbound minutes are unlimited only inside a fair-use policy that excludes toll-free, premium-rate and international routes |
| Aircall | ~$30–50/user/mo | $750–$1,250 | seat minimums apply and the power dialer needs the Professional tier |
| CallHub | $0/month (Essential), then ~$0.045/dial pay-as-you-go; Scale is custom volume pricing, $2,500 minimum commitment | $800–$3,550 | no flat per-seat fee, but no bundled minutes either — the whole bill is metered per dial, and Scale-tier volume discounts need a $2,500 committed spend |
Against Dialpad at list price, a 25-seat property management company on DialSheet Pro saves roughly $-4,200 a year in software — about 1× the licence cost — before adding your Twilio usage of roughly $6,060 annually.
How leasing and owner-relations staff actually run it
The list is enquiry lists, renewal cohorts and owner prospects; the scoreboard is signed leases and new doors. This is the loop between them.
01Call enquiries while they are still looking
Rental enquiries go cold in hours. Import or push enquiries in, dial newest-first, and keep the unit, rent and move-in date visible as custom fields so the first question is the right one.
02Work renewals as a monthly cohort
Tag tenants by lease end month and filter to the cohort ninety days out. A renewal conversation that happens on schedule is worth more than any marketing spend on filling the vacancy it prevents.
03Prospect owners with real history
Winning doors is a long courtship. Permanent notes and call history mean the fifth call to a landlord opens with what they said about their current manager on the second.
Running 25 leasing and owner-relations staff rather than three
At 25 seats the problem stops being cost and starts being visibility. The team leaderboard shows dials, connects, connect rate, conversations and talk time per rep over 7-day, 30-day and custom ranges, and exports to CSV for your own reporting. Each rep can hold a dedicated Twilio number so callbacks reach the person who made the call, and leads are either assigned per rep or worked from a shared pool. On Pro, recorded calls are transcribed and graded against a call script you define, which turns “why is that rep behind” into a per-checkpoint answer instead of a hunch.
Every seat after the first is $29 a month, so growing from 25 to 31 costs $174 more per month — not $90 more, which is what the same six people cost on Dialpad.
Tenants and owners are consumers
Calls to prospective tenants and individual landlords are consumer calls in most cases, sitting under the TCPA and the Do Not Call Registry, with state registries and calling-hour rules on top. Existing tenants with a business relationship are treated differently from cold owner prospecting. Keep the internal DNC list current and check the position for your states.
Questions leasing and owner-relations staff ask
Is a dialer worth it for a property management company?
At six staff it is $174 a month plus under $40 of Twilio usage, and the free tier covers 500 leads for one person. The return is usually renewal capture and faster enquiry response rather than dial volume.
Can leasing and owner acquisition share one account?
Yes. Tag by record type and each team filters to its own view. Seats are $29 a month each after the first, so putting everyone on the system is cheap.
Does it track lease renewals?
Tag tenants by lease-end month and filter to the cohort you are working; tasks with due dates handle individual follow-ups. It is not a property management system — it is the calling layer beside one.
Can we use a local number?
Yes, numbers come from your own Twilio account at about $1.15 a month, so a local presence in each market you manage costs a few dollars monthly.
Start dialing free
500 leads and 1 seats at no cost, on your own Twilio account. Pro is $29 a month for the first seat and $29 for each teammate when you outgrow it.
Other property management company team sizes
- Dialers for property managementthe trade overview, any team size
- property management company with 3 reps$87/mo software
- property management company with 10 reps$290/mo software
- property management company with 50 reps$1450/mo software
Compare against what you use now
- DialSheet vs Dialpad~$15–25/user/mo (annual; $27–35 monthly) · per-seat
- DialSheet vs RingCentral~$20–35/user/mo (RingEX Core/Advanced: $20–25 annual, $30–35 monthly) · per-seat
- DialSheet vs JustCall~$29–89/user/mo (annual) · per-seat
- DialSheet vs Aircall~$30–50/user/mo · per-seat
Similar trades
- Home services — roofing, HVAC & remodelingContractors calling storm lists, past customers and unsold estimates.
- Auto dealership BDCBusiness development centres calling internet leads, unsold showroom traffic and service reminders.
- Debt settlement & credit repairConsultants calling consumers carrying unsecured debt into enrollment.
- Final expense insuranceAgents calling direct-mail and aged leads to place small whole-life policies.
Guides worth reading next
- What a power dialer actually costs2026 price survey across 10+ tools
- Twilio cold calling costthe wholesale maths behind these numbers
- DNC and TCPA basicsthe regime consumer dialing sits under
- Warming up a new numberkeeping answer rates up as volume climbs
- Calls per day before spam-likelyhow fast a number burns at team volume
- Cold call script templatesscripts new reps can follow on screen