Staffing agencies
Power dialer for a 25-person staffing agency
Last updated 27 August 2026
Short answer
A 25-person staffing agency on DialSheet pays $261 a month for software (9 three-seat packs at $29) plus roughly $558 of usage billed by its own Twilio account — about $819 a month all in, or $9,828 a year, which works out at $0.010 per dial across roughly 78,750 dials a month. The same 25 seats on Dialpad cost about $375 a month in licence fees alone, before telephony.
Staffing runs two outbound motions at once — candidates and clients — and most dialers are priced as if you only ran one. DialSheet is free up to 500 leads and $29/month per three-seat pack after, so putting both recruiters and business developers on the same system costs $29 per three people rather than per user. Calls run roughly $0.014 a minute through your own Twilio and every conversation is logged to the record.
The numbers for 25 reps
- Software, per month
- $261 (9 × 3-seat pack)
- Twilio, per month
- ≈ $558
- All-in monthly
- ≈ $819
- All-in yearly
- ≈ $9,828
- Dials per month
- 78,750
- Cost per dial
- $0.010
Assumes 150 dials per rep per working day, a 12% connect rate and 4-minute average conversations over 21 working days — working estimates for recruiters and account managers on a power dialer, not a quote. Telephony is billed to your own Twilio account at ~$0.014/min plus ~$1.15/month per number.
Why the usual dialers misprice recruiters and account managers
Agencies staff up around big requisitions and contract wins, then shrink again. Per-seat pricing makes a temporary desk an expensive bet, so agencies under-license and end up with recruiters working from spreadsheets and mobile phones, which is exactly where call history goes to die.
What 25 seats costs elsewhere
List prices as of August 2026 for the tools a mid-sized staffing agency actually shortlists. Per-user figures are approximate and several vendors quote rather than publish.
| Tool | Per user | 25 seats/mo | Trade-off |
|---|---|---|---|
| DialSheet | $9.67 effective | $261 | you connect your own Twilio and pay carrier rates |
| Dialpad | ~$15–25/user/mo | $375–$625 | built as a phone system first — the sales dialer sits in higher tiers |
| JustCall | ~$19–89/user/mo (annual) | $475–$2,225 | the dialer is gated above the entry plan, and the team tiers carry a two-user minimum |
| RingCentral | ~$20–45/user/mo | $500–$1,125 | a business phone system rather than an outbound sales dialer |
| CallHub | ~$25+/user/mo plus usage | $625–$1,250 | credit-based billing on top of the seat makes the real cost hard to predict |
| Aircall | ~$30–50/user/mo | $750–$1,250 | seat minimums apply and the power dialer needs the Professional tier |
Against Dialpad at list price, a 25-seat staffing agency on DialSheet Pro saves roughly $1,368 a year in software — about 1× the licence cost — before adding your Twilio usage of roughly $6,696 annually.
How recruiters and account managers actually run it
The list is candidate databases and target client lists; the scoreboard is placements. This is the loop between them.
01Keep candidate and client calling in one database
Tag records by side of the desk. Candidate outreach for an open req and business development into target accounts become two filters over one system, so an account manager can see that a client contact was called yesterday by someone else.
02Work a req as a filtered session
Tag every candidate matched to a requisition, filter to that tag, and dial the shortlist top to bottom. When the req closes, the tag becomes your record of who was contacted and what they said.
03Redeploy from your own history
The most profitable call in staffing is to someone you placed before. Notes and call history stay on the record permanently, so a contractor rolling off in six months is a filtered list rather than a memory.
Running 25 recruiters and account managers rather than three
At 25 seats the problem stops being cost and starts being visibility. The team leaderboard shows dials, connects, connect rate, conversations and talk time per rep over 7-day, 30-day and custom ranges, and exports to CSV for your own reporting. Each rep can hold a dedicated Twilio number so callbacks reach the person who made the call, and leads are either assigned per rep or worked from a shared pool. On Pro, recorded calls are transcribed and graded against a call script you define, which turns “why is that rep behind” into a per-checkpoint answer instead of a hunch.
Seats stay in 3-seat packs at $29 a month, so growing from 25 to 31 costs $58 more per month — not $90 more, which is what the same six people cost on a per-user plan.
Two audiences, two regimes
Client-side business development is B2B and relatively lightly regulated in the US. Candidate calling frequently reaches personal mobile numbers, which pulls it toward consumer rules — TCPA exposure for automated calls to mobiles, plus state telemarketing statutes. UK and EU agencies additionally face CTPS screening for corporate numbers and GDPR/PECR obligations around candidate data. Check the rules for the markets you recruit in.
Questions recruiters and account managers ask
What does a dialer cost for a staffing agency?
Fifteen people is $145 a month on DialSheet — five three-seat packs — plus roughly $110 of Twilio usage. Fifteen seats on a $99-per-user CRM is $1,485 a month.
Can recruiters and BD reps share one system?
Yes, and it is cheaper to do so because seats are not priced per user. Tag records by side of the desk and each team filters to their own view over shared history.
Is call history kept per candidate?
Yes — every dial, disposition, note and recording accumulates on the record permanently, which is what makes redeployment calls possible years later.
Does it replace our ATS?
No. It is a dialer with a CRM attached, not an applicant tracking system. Most agencies run it as the calling layer and keep the ATS as the system of record, moving data through CSV or the REST API.
Start dialing free
500 leads and 1 seats at no cost, on your own Twilio account. Pro is $29 a month per 3-seat pack when you outgrow it — never priced per user.
Other staffing agency team sizes
- Dialers for staffing agenciesthe trade overview, any team size
- staffing agency with 3 reps$29/mo software
- staffing agency with 10 reps$116/mo software
- staffing agency with 50 reps$493/mo software
Compare against what you use now
- DialSheet vs Dialpad~$15–25/user/mo · per-seat
- DialSheet vs JustCall~$19–89/user/mo (annual) · per-seat
- DialSheet vs RingCentral~$20–45/user/mo · per-seat
- DialSheet vs CallHub~$25+/user/mo plus usage · per-seat plus credits
Similar trades
- Accountancy & bookkeeping firmsPractices running outbound floors to win limited-company and payroll clients.
- B2B appointment setting agenciesAgencies dialing on behalf of client companies and booking their calendars.
- Merchant cash advance & business fundingFunding reps calling small-business owners from UCC and merchant lists.
- SaaS & B2B SDR teamsSales development reps booking meetings into an account executive calendar.
Guides worth reading next
- What a power dialer actually costs2026 price survey across 10+ tools
- Twilio cold calling costthe wholesale maths behind these numbers
- Warming up a new numberkeeping answer rates up as volume climbs
- Calls per day before spam-likelyhow fast a number burns at team volume
- Cold call script templatesscripts new reps can follow on screen
- Setup tutorialsTwilio connection, importing, first call
Looking for the full breakdown for this trade? Read the complete staffing agencies guide.